Draft for owner review; not legal advice.

Privacy Policy

Effective date:[MONTH DAY, YEAR]

CCR Fleet Services, LLC ("CCR Fleet Services," "we," "us") operates the website https://www.ccrfleetservices.com (the "Site"). This policy explains what information we collect through the Site, how we use it, and the choices you have.

1. Information you give us

You may send us information through our forms, by email, or by phone. This can include:

  • Contact form: name, phone number, email address and your message.
  • Request a Quote form: first and last name, company name, phone, email, pickup and delivery city/state, equipment type, and shipment details you choose to provide.
  • Driver applications: the "Apply" links on our Team page go to a third-party application service. Information you enter there is collected by that service under its own privacy policy and shared with us so we can review your application. [OWNER: confirm the provider and whether any application or MVR authorization form is hosted on this Site.]

2. Information collected automatically

  • Google Analytics 4. We use Google Analytics to learn how visitors use the Site (pages viewed, approximate location from IP address, device and browser type, referring site). Google Analytics uses cookies or similar technologies. Google's use of this data is described at How Google uses information from sites that use its services. You can opt out with the Google Analytics Opt-out Browser Add-on.
  • Google reCAPTCHA. Our forms are protected by Google reCAPTCHA to prevent spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
  • Hosting and security. Our website platform and content-delivery providers automatically log technical data such as IP address, browser type and the date and time of requests, in order to deliver and secure the Site.

3. How we use information

  • To respond to your questions and prepare freight quotes.
  • To arrange, dispatch and track shipments you book with us.
  • To review driver applications and contact applicants.
  • To operate, secure and improve the Site, and to understand how it is used.
  • To meet legal, regulatory, safety and recordkeeping obligations that apply to motor carriers.

4. Text messages

If you agree to receive text messages from us, see our SMS Terms & Consent. We do not sell, rent or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages.

5. How we share information

We do not sell your personal information. We share information only:

  • With service providers that help us run the Site and our business (for example website hosting, analytics, spam protection, email and phone services), under their own terms.
  • With shippers, receivers, drivers or carriers as needed to move a shipment you requested.
  • When required by law, regulation, subpoena or a government request, or to protect our rights, our people, or the safety of others.
  • As part of a merger, sale or transfer of our business.

6. Cookies and your choices

You can block or delete cookies in your browser settings. Some Site features may not work without them. You can also use the Google Analytics opt-out add-on linked above.

7. Data retention and security

We keep information as long as needed for the purposes above and to meet legal and recordkeeping requirements. We use reasonable administrative and technical safeguards, but no method of transmission over the internet is completely secure.

8. Children

The Site is meant for businesses and adult job applicants. We do not knowingly collect information from children under 13.

9. Your rights

You may ask us to access, correct or delete personal information you have given us, subject to our legal obligations. Contact us using the details below. [OWNER/ATTORNEY: add state-specific rights language if required.]

10. Links to other sites

The Site links to third-party sites (for example Facebook and our driver-application provider). We are not responsible for their privacy practices.

11. Changes to this policy

We may update this policy. The effective date above shows when it last changed.

12. Contact us

CCR Fleet Services, LLC
2727 Alta West Rd, Mansfield, OH 44903
Phone: (419) 775-5150
Email: operations@ccrfleet.com